When people are trying to skirt an issue or are considering themselves slick and able to fool others, even if what they are doing and their motives are easily understandable, I like to remind them that, “Even if your head is in the sand, that doesn’t mean that your butt isn’t showing.’ I like to help get people’s head out of the sand and make them confront what needs to be confronted. I like them to face what needs to be faced in order that they may fulfill and reach their potential.
Accountable, Yes. But for What?: It is difficult to be accountable when you don’t know what is expected of yourself or others within an organization. Get it figured out.
Pull Potential Out of People: Challenge people to recognize and meet their responsibilities—to themselves and others.